Cancellation policy

We understand that circumstances may change, and you may need to cancel an order. Please review our cancellation policy to understand how cancellations are handled.

1. Order Cancellation Before Shipment

You can cancel your order anytime before it is shipped. Please contact our customer support team immediately to cancel your order. Once the order is canceled, you will receive a full refund to your original payment method.

2. Order Cancellation After Shipment

Once your order has been shipped, it cannot be canceled. However, you may return the item according to our Refund Policy after receiving it.

3. Automatic Cancellations

In certain cases, such as when payment is not successfully processed or if we are unable to fulfill your order due to stock issues, your order may be automatically canceled. We will notify you via email in such cases.

4. How to Cancel an Order

To cancel your order, please contact our customer support team at smartexxpvt8@gmail.com as soon as possible. Provide your order number and details of your request.

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