Privacy Policy

At SMARTREX VISION IT PRIVATE LIMITED, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or use our services.

1. Information We Collect

We collect two types of information:

  • Personal Information: This includes your name, email address, postal address, phone number, and payment information when you register, place an order, or contact us.
  • Non-Personal Information: This includes data such as your IP address, browser type, device information, and usage patterns on our website, which we collect using cookies and other tracking technologies.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Provide customer service and respond to your inquiries
  • Improve the functionality and performance of our website
  • Send you promotional offers, newsletters, or other marketing communications (if you have opted in)
  • Process payments securely and prevent fraud
  • Comply with legal requirements

3. Sharing Your Information

We may share your personal information with third-party service providers who assist us in processing payments, fulfilling orders, and delivering products. We do not sell or rent your personal information to third parties. We may disclose your information if required by law, or to protect the rights and safety of our users.

4. Cookies and Tracking Technologies

We use cookies to enhance your experience and analyze website traffic. Cookies help us remember your preferences and provide personalized content. You can disable cookies through your browser settings, but this may affect the functionality of the website.

5. Data Security

We employ industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your data.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request corrections or updates to your personal information
  • Request the deletion of your personal information (subject to certain legal exceptions)
  • Opt-out of marketing communications at any time

To exercise your rights, please contact us at smartexxpvt8@gmail.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated.

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