Welcome to SMARTREX VISION IT PRIVATE LIMITED! These Terms and Conditions govern your use of our website, services, and products. By accessing or using our website, you agree to comply with and be bound by these terms.

1. Acceptance of Terms

By using this website, you accept these Terms and Conditions, along with our Privacy Policy and any other legal notices or guidelines posted on the website. If you do not agree to these terms, you should immediately stop using the website.

2. Eligibility

You must be at least 18 years old to use this website. If you are under 18, you may only use this website under the supervision of a parent or legal guardian.

3. Account Registration

In order to purchase items, you may need to create an account on our website. You agree to provide accurate, current, and complete information during the registration process and to keep your account information up to date. You are responsible for keeping your password secure and for all activities that occur under your account.

4. Product Information

We strive for accuracy in product descriptions, pricing, and availability. However, errors may occur. We reserve the right to correct any inaccuracies or omissions, even after an order has been placed. In the event of a mistake, we will notify you, and you will have the option to cancel the order or proceed with the correct information.

5. Pricing and Payment

Prices for products are listed on the website in the local currency (INR) and may be subject to change without prior notice. All payments are processed securely through third-party payment processors. By providing your payment information, you authorize us to charge the total order amount to your selected payment method.

6. Order Acceptance

Once you place an order on the website, you will receive an email acknowledging receipt of your order. However, this does not constitute our acceptance of your order. We reserve the right to accept or reject any order at our discretion.

7. Shipping and Delivery

We make every effort to deliver your products within the estimated delivery time, but we are not liable for any delays due to unforeseen circumstances. Delivery times may vary depending on the delivery location and product availability.

8. Returns, Refunds, and Cancellations

We offer a refund and return policy (see Refund and Cancellation policies for more details). If you are not satisfied with your purchase, you may request a return or refund subject to our refund policy.

9. Intellectual Property

All content on the website, including text, images, logos, trademarks, and software, is owned by SMARTREX VISION IT PRIVATE LIMITED or its licensors and is protected by copyright and intellectual property laws.

10. Prohibited Use

You agree not to use our website for any unlawful purpose or to engage in any activity that could damage, disable, or impair the functionality of the website. This includes, but is not limited to, hacking, spamming, or transmitting viruses.

11. Limitation of Liability

To the fullest extent permitted by law, SMARTREX VISION IT PRIVATE LIMITED shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or the products purchased from it.

12. Indemnification

You agree to indemnify and hold harmless SMARTREX VISION IT PRIVATE LIMITED, its officers, directors, employees, and agents from any claim, loss, or damage, including legal fees, arising from your use of the website, violation of these terms, or violation of any law or third-party rights.

13. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes related to the website or these terms shall be resolved in the courts of India.

14. Amendments

We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on the website, and the date of the latest update will be indicated at the top of the page.